Terms & Conditions
Effective date: October 10, 2026 · Last updated: October 12, 2026
These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Jason Henkel, a sole proprietor doing business as “Obia” (“Obia,” the “Company,” “we,” “us,” or “our”), governing your access to and use of our websites, applications, platform, and related services (collectively, the “Services”). By accessing or using the Services, or by clicking to accept these Terms, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not access or use the Services.
1. Definitions
- “Content” means any data, text, listings, materials, or other information made available through the Services.
- “User Content” means any Content that you submit, upload, or transmit to or through the Services.
- “Messaging Program” means the Obia Text Messages SMS program described in Section 6.
2. Eligibility
You represent and warrant that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are not barred from using the Services under the laws of any applicable jurisdiction. If you use the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms, and “you” refers to that organization.
3. Accounts and Registration
You may be required to create an account to access certain features of the Services. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials and for all activities that occur under your account, and you agree to notify us promptly of any unauthorized use. We reserve the right to suspend or terminate accounts that contain false, inaccurate, or outdated information, or that we reasonably believe are being used in violation of these Terms.
4. The Services; License
Obia provides a software platform for commercial real estate that helps brokers and their clients capture requirements, generate broker-quality materials, and surface properties that match a tenant’s needs. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for your internal business purposes. We reserve all rights not expressly granted. We may modify, suspend, or discontinue all or any part of the Services at any time, with or without notice.
5. Property Information; No Professional Advice
Property data, valuations, comparables, and related materials made available through the Services are provided for general informational purposes only, may be derived from third-party sources, and may not be complete, current, or accurate. The Services do not constitute, and are not a substitute for, legal, financial, tax, appraisal, brokerage, or other professional advice. You are solely responsible for independently verifying any information before relying on it.
6. SMS Messaging Program (Obia Text Messages)
Program name. Obia Text Messages.
Program description. Through the Messaging Program, Obia sends text messages to people who have contacted us about leasing or buying commercial space and have opted in. Messages relate to your search: answers to your questions, properties that match the requirements you have shared with us, tour scheduling, and follow-ups on spaces you are considering. Messages may include a link to view a property. A representative example is: “Obia: Hi, this is Jason. I found 3 warehouse spaces in San Leandro that fit your size. Want me to send them over? Reply STOP to opt out.”
How to opt in. You may opt in by checking the optional SMS consent box on our contact form at obia.io/contact. The box is never pre-checked, and you can submit the form without checking it; providing a phone number on the form does not by itself enroll you in text messages. You may also opt in by texting us first or by asking us to text you, in which case we reply to you by text. After you opt in, we send a message confirming your enrollment. We send text messages only to people who have opted in. Your consent to receive text messages is not a condition of any purchase.
Message frequency. Message frequency varies with the activity of your search.
Message and data rates. Message and data rates may apply in accordance with the terms of your mobile carrier plan. Obia does not charge a fee for participation in the Messaging Program.
Opt-out. You may cancel at any time by replying STOP (or END, CANCEL, UNSUBSCRIBE or QUIT) to any message you receive from us. After you send STOP, we will send you a single message confirming that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again, for example by replying START.
Help. For assistance, reply HELP to any message, or contact us at admin@obia.io.
Carriers and delivery. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change without notice.
Privacy. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Text messaging opt-in data and consent are not shared with any third parties. See our Privacy Policy.
7. Acceptable Use
You agree that you will not, and will not permit others to:
- Use the Services for any unlawful, fraudulent, deceptive, or harmful purpose, or in violation of any applicable law or regulation;
- Interfere with, disrupt, or impose an unreasonable load on the Services or related networks or infrastructure;
- Attempt to gain unauthorized access to the Services, other accounts, or any systems or networks connected to the Services;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent such restriction is prohibited by law;
- Scrape, harvest, or collect information from the Services by automated means without our prior written consent; or
- Use the Services to transmit unsolicited communications, infringe any third party’s rights, or upload malicious code.
8. User Content
You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and use your User Content solely as necessary to provide and improve the Services. You represent and warrant that you have all rights necessary to submit your User Content and that it does not violate any law or infringe any third-party right.
9. Intellectual Property
The Services, including all software, text, designs, graphics, trademarks, logos, and other Content (excluding User Content), are owned by the Company or its licensors and are protected by United States and international intellectual-property laws. Except for the limited license expressly granted in these Terms, nothing herein transfers to you any right, title, or interest in the Services.
10. Third-Party Services
The Services may interoperate with or contain links to third-party websites, products, or services that we do not control. We are not responsible for the content, policies, or practices of any third party, and your use of any third-party services is governed solely by the terms and policies of that third party.
11. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY CONTENT IS ACCURATE OR RELIABLE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its agents and representatives from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services, your User Content, or your violation of these Terms or any applicable law.
14. Term and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, the licenses granted to you will cease, and the provisions that by their nature should survive — including Sections 8 through 16 — will survive.
15. Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. To the extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved by final and binding arbitration on an individual basis, and you and the Company waive any right to participate in a class or representative action. Nothing in this Section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual-property rights.
16. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them freely. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control. We may provide notices to you through the Services or by email.
17. Changes to These Terms
We may revise these Terms from time to time. When we do, we will update the “Last updated” date above, and material changes will be effective upon posting or as otherwise required by law. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of them.
18. Contact Us
Jason Henkel, sole proprietor doing business as Obia
Email: admin@obia.io